Privacy Policy

MDR Tiling Pty Ltd
Last updated: 20 February 2026

MDR Tiling Pty Ltd (ABN 40 664 218 160) (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using our website or contacting us, you agree to the collection and use of your personal information as described in this policy.

What Information We Collect

We may collect the following types of personal information:

  • Your name
  • Email address
  • Phone number
  • Suburb or address (for quoting purposes)
  • Details about your tiling project or enquiry
  • Any other information you choose to provide through our contact form or by phone
We do not collect sensitive information such as financial details, health information, or government identifiers through our website.

How We Collect Your Information

We collect personal information directly from you when you:

  • Submit a contact or quote request form on our website
  • Call us using the phone number displayed on our website
  • Send us an email
  • Communicate with us through any other means
We do not collect personal information from third parties unless you have given your consent. We do not collect personal information from the third parties unless you have given your consent.

Why We Collect Your Information

We collect your personal information for the following purposes:

  • To respond to your enquiries and provide quotes
  • To arrange and deliver tiling services
  • To communicate with you about your project
  • To improve our website and services
  • To comply with our legal obligations

Cookies and Website Data

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help our website function correctly.

We may use the following types of cookies:

  • Essential cookies – required for the website to operate properly
  • Functional cookies – used to remember your preferences

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how our website functions.

Disclosure of Your Information

We do not sell, rent or trade your personal information to third parties.

We may share your information with:

  • Our website hosting provider, for the purpose of operating our website
  • Service providers who assist us in delivering our services (such as subcontractors), only as necessary to complete your project
  • Government or regulatory bodies, if required by law
Any third parties with whom we share your information are required to protect it in accordance with the Australian Privacy Principles.

Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Your information is stored securely on our website hosting servers and in our business systems. We regularly review our security practices to ensure your information remains protected.

Despite our best efforts, no method of electronic storage or transmission is completely secure. If you believe your information has been compromised, please contact us immediately.

Access and Correction

You have the right to request access to the personal information we hold about you. You also have the right to request that we correct any information that is inaccurate, incomplete or out of date.

To make a request, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of any website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Business: MDR Tiling Pty Ltd
Email: admin@mdrtiling.com.au
Phone: 0419 014 657